Pennsylvania Soaps
Pennsylvania Soaps
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Terms and Conditions

Last Updated: 2/11/26


Welcome to Pennsylvania Soaps. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our site.


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1. General Information


Pennsylvania Soaps (“we,” “our,” or “us”) operates this website to sell handcrafted soaps and related products. By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.


We reserve the right to update or modify these Terms at any time. Continued use of the site means you accept any changes.


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2. Products and Descriptions


We strive to display accurate product descriptions, ingredients, and images. However:


• Colors may vary slightly due to screen differences

• Sizes and weights may vary slightly due to the handmade nature of our products



We reserve the right to discontinue or modify products at any time.


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3. Ordering and Payment


When you place an order, you agree that:


• All information you provide is accurate and complete

• You are authorized to use the payment method provided

• Prices are listed in U.S. dollars



We may refuse or cancel orders for reasons including suspected fraud, incorrect pricing, or product unavailability.


Payment is processed securely through third‑party payment processors. We do not store full credit card information.


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4. Shipping and Delivery


Shipping times are estimates and may vary due to carrier delays or factors outside our control.

You are responsible for providing an accurate shipping address. We are not responsible for packages lost due to incorrect addresses.


If a package is marked “delivered” by the carrier, we are not responsible for replacement.


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5. Returns and Refunds


Due to the personal‑care nature of our products, all sales are final unless:


• The product arrives damaged

• The wrong item was shipped



If you experience an issue, contact us within 7 days of delivery with your order number and photos of the problem. We will work with you to resolve the issue.


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6. Allergies and Sensitivities


Our products may contain oils, fragrances, botanicals, colorants, or other ingredients that could cause irritation for some individuals.

By purchasing, you acknowledge that:


• You are responsible for reviewing ingredients

• You use the products at your own discretion



We are not liable for allergic reactions or misuse of products.


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7. Intellectual Property


All content on this website—including text, images, logos, product names, and designs—is the property of Pennsylvania Soaps and may not be copied, reproduced, or distributed without written permission.


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8. Limitation of Liability


To the fullest extent permitted by law, Pennsylvania Soaps is not liable for:


• Any indirect, incidental, or consequential damages

• Losses resulting from website downtime, errors, or delays

• Issues arising from misuse of products



Your sole remedy for dissatisfaction with the site is to stop using it.


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9. Third‑Party Links


Our website may contain links to third‑party sites. We are not responsible for the content, policies, or practices of those websites.


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10. Governing Law


These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict‑of‑law principles.


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11. Contact Information


For questions about these Terms, contact us at:

admin@pennsylvania-soaps.com



Return and Refund Policy

Last Updated: 2/11/26


Thank you for shopping with Pennsylvania Soaps. We take pride in offering handcrafted products made in small batches with care. Because of the personal‑care nature of our items, we follow the refund guidelines below.


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1. All Sales Are Final


For hygiene and safety reasons, we do not accept returns or exchanges on any soap or personal‑care products once they have been shipped.


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2. Damaged or Incorrect Orders


If your order arrives damaged or you receive the wrong item, we will make it right.


Please contact us within 7 days of delivery with:


• Your order number

• A brief description of the issue

• Photos of the damaged or incorrect product and packaging



Once reviewed, we may offer:


• A replacement item

• Store credit

• A refund (in rare cases where a replacement is not possible)



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3. Lost or Stolen Packages


If the tracking information shows your package as delivered, we are unable to issue refunds or replacements for lost or stolen items.

If your package is marked lost in transit by the carrier, contact us and we will assist you in filing a claim.


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4. Cancellations


Orders may be canceled within 2 hours of purchase if they have not yet been processed or shipped.

Once an order enters fulfillment, it cannot be canceled.


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5. Allergies and Sensitivities


Ingredients are listed on each product page. Customers are responsible for reviewing ingredients before purchase.

We cannot issue refunds for allergic reactions or sensitivities.


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6. Contact Us


If you need help with an order issue, reach out to us at:

jose@pennsylvania-soaps.com


We’re here to help and want you to feel confident shopping with Pennsylvania Soaps.



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Alejandro Enterprise, LLC DBA Pennsylvania Soaps

Copyright © 2026 Alejandro Enterprise, LLC DBA Pennsylvania Soaps - All Rights Reserved.

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